Here are the answers to the to the three most commonly asked questions about carpet cleaning.
How often should we get our carpet professionally cleaned?
By far, this is the top of the questions list! And, possible the hardest to answer. Why? Because every home is different in so far as how many occupants, age groups, time spent at home by each occupant, socialising level, pets, etc so that means every carpet cleaning job is different. However, as a broad indication, most carpeting manufacturers recommend a professional cleaning of your carpets every 6 to 12 months. And after we visit you for the first time we can identify your carpet style together with the anticipated use and then provide you with a definite opinion on how regularly you should have your carpets cleaned. South QLD Restoration offer a generous repeat client discount for carpets we have previously cleaned.
What is the difference between one carpet cleaning company and another?
It is a common misconception that all carpet cleaning companies use the same type of cleaning machine therefore, surely they must do the same job. Nothing could be further from the truth.
As with any industry, residential carpet cleaning companies also have ‘dreamers’ who will get hold of a cheap second hand out-of-date carpet cleaner and then profess to be experts thinking that all they need to do is run over the carpets with the machine. That is so wrong! Whilst the industry will vary from that type of individual who has just got into the industry who wants to have a go, right through to the high-volume franchises and the premium high-value service company that has been in the industry for many years and plans to remain in the carpet cleaning industry for many years to come. South QLD Restoration is that company.
There are four important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: 1) Reputation & Experience 2) Education 3) Systems 4) Guarantee.
Reputation & Experience
Our reputation is something that took us many years to build and one that we are very proud of. The entire South QLD Restoration Carpet Cleaning Services team are well experienced in cleaning all carpet sizes and composition types, as well as vast knowledge for every soiling condition that is known to our industry.
Training & Education
As noted in many other pages on this website, South QLD Restoration ensures all carpet technicians remain up to date with all the latest data, systems, techniques and machinery options to stand up against any test from Australian Standards Certifiers. And to top it off, all staff are certified by the IICRC which is the world’s most recognised body of certification for carpet and upholstery cleaners.
Equipment & Systems
Over the many years of cleaning carpets in may homes and businesses throughout south east QLD we have developed systems to stand up to the most advanced on the market. Concentrating on both maximum soil and spot removal and leaving your carpet as dry and clean as it possibly could be without leaving a sticky residue or damp carpet odours is South QLD Restoration’s singular plan when we enter your home to clean your carpets.
South QLD Restoration have an air-tight 100% money-back Guarantee. If for any reason you are not completely satisfied, we will return at no charge to address the problem area. If you remain unsatisfied, we will honour our money back guarantee and it is through these four listed values that we can provide you with the most outstanding service experience possible.
What makes South QLD Restoration the best choice?
The easiest answer. South QLD Restoration cares about your carpets as much as we care about our own carpets. And we know the benefit of carpet-care so we definitely want our carpets to have an extended life. This is what we want for yours, and this is what we give to all our clients. That is the main reason why we have such a high percentage of returning clients. If you have used other carpet cleaning companies in the past, after using us, you will see the difference is clearly obvious. Give us a try and take full advantage of our 100% guarantee.