Residential Carpet Cleaning – Premium Residential Carpet Cleaning Service

1

Pre-Inspection Carpet Evaluation
On arrival, our trained technicians will carry out a detailed cleaning evaluation on your carpets. From that they can identify your carpet composition, carpet fibre, and approximate age. A further stain and spot survey together with observing any problem areas will then determine what needs to be cleaned and the best type of cleaning method of service together with product solutions that best suits your carpets.

2

Movement (or Re-Location) of Furniture
Generally one technician can handle furniture moving with the assistance of specially designed furniture straps and furniture sliders. If there are a number of larger or heavier items, we will make sure we have the manpower to handle that without any risk of damage. But generally furniture items that can easily be shifted by one person such as beds, side tables, dressing tables, coffee tables, etc will be moved, and the carpet underneath will be cleaned. However, as noted above, if required we can move heavier items such as pianos, pool tables, dining tables, etc.
It is important for you to know that items with a flat surface base that comes into direct contact with the carpets, cannot be moved, and cleaned under, then placed back, as the carpet will not dry in this area which can cause a variety of issues such as colour transfer from the item of furniture to the carpet. We are happy to move such items but you will need to arrange for them to be put back after the carpet is completely dried.

3

Pre-vacuuming
We know you have already vacummed before we arrive but this is an essential step. As such, we use a hospital-grade SEBO, HEPA (High-Efficiency Particulate Arresting) filtration commercial vacuum cleaner with a rotary brush head. This is a commercial grade machine capable of lifting far more soil and debris than a domestic vacuum cleaner. In fact, it will remove from 75 to 80 percent of the loose soil and debris in the top of the carpet together with getting right down into the bottom fibres .

4

Pre-conditioning and spot stain treatment
To avoid any conflict with your carpet composition and fibres we will apply pre-conditioning agents to the carpet which starts breaking down the soil particles ready for the carpet cleaning machine. All team members are fully qualified to detect any trouble spots and to know how best to address them. Our spot removal is applying particular attention to the removal of common marks such as mud, food and grease.

5

Rotary Agitation
Rotary agitation is a must to get the bests clean out of your carpets. A rotary soft brush or rotary soft agitation pad is coupled with a rotary scrubbing machine to loosen soiling from the carpet fibres. This process cleans the carpet at least 50% better.

6

Hot Water Extraction Steam Cleaning
We have a large inventory of carpet cleaning machines each for a particular project. For residential cleans we use the most recent model hot water extraction (steam cleaning) machine, so we know that we can ensure high levels of heat and suction, which will go a long way to enhancing the final results. It is a large truck mounted steam extraction machine which in itself is very expensive but we know it is well worth the money we paid. It is right up the top of the quality list for high heat powerful semi-portable carpet cleaning machines. South QLD Restorations will leave your carpets clean, dry and fresh. Just as you would expect them to be.

7

Deodorising and Neutralising
Your carpets are neutralised with a neutraliser to ensure your carpet is not left sticky, and the PH of the carpet is at an acceptable level to avoid further problems. You can also choose from our wide range of scented fragrances to deodorise your carpets, adding that finishing touch and smell. We recommend the vanilla fragrance.

8

Rotary Dry Padding
We will use a rotary dry pad machine to dry your carpets to ensure there is no additional moisture and reduce the drying time. Rotary dry padding the carpet also aids in picking up any remaining remnants of soiling stops any chance of carpet discolouration from wicking and brightens your carpets leaving them up to 20% cleaner.

9

Furniture Replacement
As noted above, we moved it out and now we move it back (apart from any flat based items if applicable) to it’s original position. To protect your carpet from any stain potential, foam blocks and protective tabs are placed underneath your furniture items to create a crucial layer of protection as the carpet goes through its final drying process. Once you feel the carpet has completely dried, we suggest wait another day or two and then these blocks and/or pads can be removed and disposed of in any rubbish receptacle.

10

Final Carpet Grooming
Now we are at the end of the carpet cleaning processes, it is time for the finishing touch, the all-important final carpet grooming. This involves using a specially designed carpet rake or carpet brush to move carpet fibre back and forth. Apart from the appearance, the primary point of carpet grooming is to reset the fibre nap back to it’s original state. As a result, when your carpets are groomed following any level of professional cleaning, it greatly assists to speed up the drying time.

11

Drying Fans
Our professionally trained technicians are equipped with the knowledge and state-of-the-art drying products that can help dry your carpets faster. This step is not an essential step but does help the process, the process is applied at step eleven, this helps the evaporation rate of your carpets.